Effective Date: May 10th, 2021
Alive Ventures is a startup studio that creates and funds new brands, products, and services that help us age more joyfully, and enjoy later life. We co-found new companies with experienced entrepreneurs who are passionate about and committed to bringing companies to market that deliver great experiences that help older adults love, work, and live better.
Entrepreneurs, Affiliates, and Business Partners. We share the information you provide with Alive Ventures with the start-up companies we are incubating to encourage the development of products and brands that fulfill our mission. Thus, as used in this Policy, our “Affiliates” include those companies and/or brands operating within Alive Ventures as “Entrepreneurs in Residence.” Please be sure to check the privacy policies of these Entrepreneurs in Residence as well, if applicable. While this Policy applies to both Alive Venture and the Entrepreneurs in Residence with whom we partner as part of the broader Alive team, individual Affiliates might have Policies that provide you more protections (but not less than this Policy) depending upon their product and/or service.
Links to Third-Party Sites. Our Services may contain links to third-party websites or services. These links are intended for your convenience only. These third-party websites and services are not related to Alive Ventures and may have separate privacy policies and/or data collection practices. We have no responsibility for these websites or their privacy practices and encourage you to read the privacy policies of any website you visit, including for any non-Affiliates.
Information We Collect From You
We collect Personal Information when you interact with our Sites and/or Services. “Personal information,” as used in this Policy, is any information that relates to you, identifies you personally, or could be used to identify you. The types of Personal Information that we may collect include both information you provide to us, and information collected automatically.
Information We Collect Directly From You. While using our Sites and/or Services, we may ask you to provide us with certain Personal Information. This may include, but is not limited to: your first name and last name; age and/or date of birth; email address; phone number; and physical address, including street, city, state/province, zip/postal code.
We may collect this information from you as part of our newsletter sign-up; on form fields on our Sites and Services; in relation to your registration and use of the Alive Community (https://www.joinalive.co/feed); when you request information or services; if you participate in any of our programs or provide feedback; and as part of any customer service requests.
Please note: When communicating with us by email or through forms on our Services, we ask that you please do not send us any sensitive information pertaining to yourself, medical conditions, or any other information relating to diagnosis or medical treatment of any health problems. Alive Ventures does not collect or store sensitive information or special categories of information.
Information We Collect From You Automatically. As you navigate through and interact with our Sites and/or Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
Information From Third Parties. When you interact with any of our pages or accounts on a social media platform, we may collect the Personal Information that you or the platform make available to us on that page or account, including your social media account ID and/or the user name associated with that social media service, your profile picture, email address, friends list or information about the people and groups you are connected to and how you interact with them, and any information you have made public in connection with that social media service.
Information Collected From Other Sources. We receive information about you from other sources to help us correct or supplement our records, improve the quality or personalization of our Sites and/or Services to you, and prevent or detect fraud. Some information we collect is publicly available. For example, we may collect information you submit to a blog, a chat room, or a social network like Instagram, Facebook, or Twitter. We may also collect information about you from other companies and organizations. By gathering additional information about you, we can correct inaccurate information, enhance the security of any transactions you undertake, and connect you with product recommendations and special offers that are more likely to interest you.
Aggregate/Anonymized Data. Please note that any Personal Information that has been aggregated, de-identified, or anonymized such that it can no longer be used to identify an individual, no longer constitutes Personal Information as defined under this Policy. We may use any such aggregated, de-identified or anonymized information for our lawful business purposes, and share this information with any third parties for any reason, including to analyze, build and improve our Sites and/or Services and promote our business, provided the data is not used and/or shared in a manner that could identify an individual.
Cookies And Other Tracking Technologies
We use first-party and third-party cookies for the following purposes:
Your Cookie Choices. Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. You can exercise your preferences in relation to cookies served on our Sites and/or Services by taking the steps outlined below.
We may also use tools like the Facebook Pixel to analyze the usage of our Sites and to create custom audiences to reengage with you on the Facebook platform or to create lookalike audiences based on other Facebook users who share similar characteristics to you.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences. More information may be found for the following browsers here:
How We Use Your Personal Information
We may use Personal Information for the following purposes:
How We Share your Personal Information
We may share your Personal Information in the following situations:
The Alive Team & Opting-Out of Sharing. We share your information with the broader Alive Team, including “Entrepreneurs in Residence,” to support the growth of their products and business models, all of which furthers Alive’s manifesto—to design businesses and brands driven by a set of shared values to help older adults.
You may also limit your sharing with non-Affiliate Business Partners by writing to us via the methods described in our “Contact Us” section below. If you opt-out of this sharing, we will ensure that the Business Partner ceases processing your information and will not share it further (except as required by law). Simply write to us requesting that your information not be shared with non-Affiliate Business Partners, using the subject line “Opt-Out of Non-Affiliate Sharing.” Please provide your name, email address, and any other information you may have provided when originally submitting your information so we can process your request. Please note that we may take a few days to respond to your request and to implement it. This ability to opt-out shall not apply to any aggregated/anonymized information as described in this Policy.
How We Retain Your Personal Information
Security of Your Personal Information
The security of your Personal Information is important to us, which is why we maintain administrative, technical and physical safeguards designed to protect your information’s security, confidentiality and integrity. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
You must play an active role in safeguarding your Personal Information, for example, by:
Your Communications With Us; Opting-Out of
Opting-Out of Marketing Communications. You may choose to provide us with your email address to allow us to send free newsletters, surveys, offers, and other promotional materials to you, to receive updates from our Affiliates and Business Partners, and to receive targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications. If you sign up to receive text messages from us that contains promotional information, you can opt-out of receiving future messages by replying “STOP.”
Contacting Us By Phone. If you communicate with us by phone, we may monitor or record the call. This is done for reasons such as maintaining the integrity of your account, providing effective and timely service, and the improvement of our products.
Access, Correction and Deletion of Your Personal Information
You have the right to access, correct, and delete your Personal Information that you shared with us on our Sites or Services or through other written or oral means. We are committed so that your Personal Information is kept accurate and up to date. However, it is up to you to update it with any changes. In most cases, you can review and submit changes to your Personal Information by logging into the Site or Service and visiting your account profile page. You may also notify us via the information in the “Contact Us” section below to request access to, or to correct any Personal Information that you have provided to us. We may not accommodate a request to delete or change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you no longer wish to have your Personal Information processed, you may request to delete your account (username and password), subject to certain limitations, by contacting us as described below.
California Privacy Rights
This section applies only to California residents.
“Shine the Light” Requests. In addition, California Civil Code Section 1798.83 permits California residents to request certain information regarding any disclosure of Personal Information to third parties for their direct marketing purposes in what is known as a “Shine the Light” request. To make such a request, please see the “Contact Us” section at the end of this Policy and title your email “Shine the Light Request.”
Do Not Track. Some browsers, such as Internet Explorer, Firefox, and Safari, include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Sites and/or Services do not currently process or respond to “DNT” signals.
This site is intended for U.S. audiences only. However, if you are not a resident of the United States or located there, then if you use our Sites and/or Services, your Personal Information will be transferred to, and maintained on, computers located in the United States, where data protection laws may differ from those of your jurisdiction. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the Sites and/or Services.
Our Sites and/or Services are not intended to be used by children under the age of 16. If you believe a child has been using our Sites and/or Services without the proper consent, you may contact us at the email noted in the “Contact Us” section below and we will work promptly remove the data from our system.